FAQs Archive - Dented

If I could give more stars I totally would. Not only did Dented get me my car back sooner than quoted (11 days, only took 7), but when I came to pick up, Lana informed me that they fixed a dent in my hatchback at no cost, and detailed the inside. I didn't even mention the dent when I dropped it off. Lana and Gio, thank you for keeping top notch customer service alive and well. Even when I was waiting in the lounge for the car to come around, Lana was super hospitable, friendly, and fun. Gio made a point to drive it around himself, and was so friendly, it made me want to go dent my car again so I could come back. (Not really, but you get it) Honestly guys, thank you so much. I've never had a more pleasurable experience, auto related, ever. I'll see you guys for donuts and coffee tomorrow!!! Thanks again. -Brendanread more

Russell Gillis

16:46 20 Feb 26

The back of my company work van got damaged when I backed into another vehicle, so I decided to contact Dented and pay for the repairs out of my pocket. Alex was the technician who looked at the van, and he did let me know that because of depth of the dents to the tailgate, he couldn't guarantee that it would look 100% after the repairs. I told him that it was fine, since the van is older and I really didn't care too much about the cosmetic appearance. I was very pleasantly surprised when I went to pick up the van. I honestly couldn't even tell that the back of the van had been damaged, he did such an awesome job on repairing it. I was very grateful for his excellent work, and the price he quoted me was also very reasonable. I am very happy with the work done by Dented and will definitely recommend them to anyone!read more

Judy Obee

04:27 11 Jan 26

My experience was amazing. My husband took my car in for an estimate, which was well within my budget. I phoned and got an appointment for the next day. My car now looks just fantastic! You can't tell that it had been shmucked (by a soft body - no metal damage, just a dent). The people were friendly and competent. Highly recommended.read more

Kelly Martin

18:00 09 Jan 26

I am really impressed with the work Dented did for me. The technician was Geo who fixed the dents, he stayed very late until 8:30pm working on it so that my truck's rear door side panel would look great -- and it looks brand new now. My truck is a 2017 Ford F-150 which has aluminum body panels which are harder to work on than steel. After backing into a tree while pulling a trailer I had about a dozen dents all across the panel. I did not think they would be able to fix all the dents because I got a quote from another shop that was apprehensive to even work on it. But after visiting Dented it now it looks fantastic. Thank you Geo! I also had them replace a door handle on a different rear door which required them to take apart the door panels from the inside, disassemble the new part, then re-use the painted backing from my vehicle with the new part. A different technician Josh did this work which took him extra time but they did not charge me extra. Everyone I dealt with at Dented was super nice, that includes Lana at the front desk. I will recommend this shop to my friends!read more

Jody Crowther

20:35 19 Dec 25

Wow! So absolutely thrilled with Dented’s team. Windstorm slammed another driver’s door into mine in a parking lot. Poor guy offered to pay for the repair - Dented was able to take me in and complete the repair right away, for a very fair price. All involved were relieved. 48 hours after the incident, my vehicle was right back to normal. Thank you, Dented!! Before & after pics shown.read more

Ivan

20:31 10 Jul 25

Amazing job! I want to leave a positive review for John. He fixed a dent on my trunk, and now it looks brand new! The repair was done quickly and at a great price. I highly recommend this service and this skilled technician to everyone!read more

Jordan Simmons

00:26 27 Jun 25

Went in for free quote on my lunch break, staff was super friendly, and tech was very helpful! Helped come up with alternative solutions to get my car ready for sale with honest and fair price points. Great spot!read more

john maughan

16:24 09 Jun 25

I had a quarter sized door dent that was fixed in 1hr. I highly recommend Dented for a painless dent repair. Everyone at this shop are super friendly.read more

Karandeep Walia

19:21 22 May 24

I like to do my homework when it comes to understanding how things work and researching the best service provider. I called in and spoke to Josh who gave me an estimate over the phone and I booked an appointment for the same day around noon. I was greeted by Emily at the reception and then the technician who took me throughout the process (I forgot their name) Within an hour they were able to get my new car back to its original condition (it was a very minor ding) I’d come back in the future if I have to get PDR done and also bring in my other car to them. Highly recommended!!read more

Karen Fonteyne

00:25 13 Apr 24

Fantastic experience at Dented! I am blown away at how perfectly they repaired two big dents in the quarter panel of my Volvo, in a timely manner and at a super reasonable price. Thank you Josh and Jason for exceptional service and results! HIGHLY recommend.read more

Huy N

03:12 10 Apr 24

Dented just completed their repairs on my car today. Anyways, long story short, the folks that I encountered at the shop were extremely professional and solid on their work ethics. That said, the folks at Dented are human like the rest of us and there were some issues, the majority of these issues were due to the Lexus' logistical supply chain, but any bumps on Dented's end was seen to immediately and professionally. How a company deals with its responsibilities and any errors on their part is the unspoken divide between a first rate professional group and one ring circus; the folks at Dented are professionals and should the need arise once again, Dented will be my first choice for repairs.read more

David Shaw

14:11 13 Mar 24

These guys are amazing. Someone door dinged my new Subaru and I couldn’t even look at it without getting upset. The team at Dented put the pleasure back into ownership. I don’t know how they managed to reverse the damage but the car is like new and I am very picky with detailing my car. A great experience and very reasonably priced! Highly recommended.read more

Thomas Dick

15:30 16 Feb 24

Took my 2020 F150 in to have hail damage repaired. Lots of dents. Well I got it back yesterday and it looks like a brand new truck. All dents gone, nice and clean, polished, looks great. Very happy with the work done and the service I got. VERY HAPPY INDEED. Thankyou.read more

Melissa B

00:50 16 Feb 24

So impressed with the personal and attentive nature of this little diamond in the rough. I was referred by a friend and now I know why. Fast, affordable and great customer service. My hood was dented and scraped pretty bad - now looks brand newread more

Bob Calgaryab

21:58 13 Dec 23

Friendly, fast, quality work and great service at a fair price. I had a small dent on my driver side door, but in a questionable spot for a successful repair to be completed on my truck. Josh was very professional and the team there at Dented did an excellent job in repairing the dent on my vehicle fast and without issue. Highly recommend these guys.........read more

Nigel Watts

12:00 30 Nov 23

DENTED did an absolutely amazing repair of a ~10cms by ~10cms dent in the side panel of my Outback. There is no way one can tell the panel was damaged - very impressive. People at DENTED were friendly and very helpful. More importantly, my car was repaired in a week, whereas I would have to waited for up to a month for an appraisal at a body shop and then probably another month for them to complete the repair plus charge me a lot more money than DENTED. Highly recommend DENTEDread more

Conor Murphy

18:23 29 Nov 23

Got a quote here on the hail repair for my Subaru Impreza. The staff were kind and friendly and even helped me navigate the insurance claim with my provider. This place has great staff and provides exceptional service.read more

Adelle Rennich

00:02 24 Nov 23

I had a bad door ding on my car & they fixed it like new! They were fast, knowledgeable & affordable.

Kenneth Alegre

19:42 29 Jul 23

Pretty fast and fair priced. Would’ve given 5 stars but they nicked the window in a few spots during the PDR process since they went through the window sill. Could’ve used tape to easily avoid this from happening.read more

Tanner Wiberg

01:39 20 Jun 23

Working me into a tight schedule that was my fault for leaving the repair til the deadline when nobody else could, the quality of the repair and the friendly and communicative service throughout. They saved my hail claim and the truck's never looked better. Seeing the classic and luxury cars in their workshop when they brought me in the back was good peace of mind and I feel like they treated my old Dodge and myself as a customer the same as they must with the higher dollar clientele that obviously come here for a reason. Come to this shop to be treated above the normal standard. Thank youread more

Michele Driscoll

04:09 08 Jun 23

Excellent work and service at a fair price. I had 2 small dents from door dings in my new SUV. Dented did the repair work and you can’t even see where the dents were. So pleased. Nice people working there. So nice to find a good business in this economy.read more

Sheila Karrington

00:54 11 May 23

I had a creased dent above my front wheel on a 2010 Camaro. I took it in to Spencer and he said they should be able to get the dent out. Within a day, they had the car in and repaired. Not only did they take the dent and crease out but managed to restore the factory car lines. The car looks as good as new. You would never know it had ever been damaged. Absolutely fantastic service from Spencer, Lokki and Joanne!! Lokki was the tech that worked on it. I can't believe what a fabulous job they did. Top notch service from beginning to end and very reasonable rates. I would highly recommend Dented to anyone needing work done.read more

Evann Smith

22:18 11 Apr 23

Wow! All I can say is that the team at Dented did an absolutely amazing job repairing the dents on my bike's gas tank. I'm blown away that they were able to achieve such excellent results, especially considering the severity of the dents and the complexity of the tank. Their customer service was top-notch, and their turnaround time was fantastic! I'll definitely be returning for any future dent repair needs.read more

Seagull L

18:03 09 Jan 23

Perfect！my car has dent, but the paint was good, asked many shops and they all told me to change the fender and repaint it. But here, the original paint of the car was protected and the dent was repaired. I am very satisfied, thank you!read more

Ashton Nguyen

15:22 06 Oct 22

I was recommended to dented through my insurance (cooperators) for getting my hail damage repaired and they did an excellent job, can't tell anything ever happened and it was done right on time even though there turned out to be more work than the initial appraisal had suggested, so I am definitely satisifed. A technician came out to speak with me to clarify some things and he is clearly very honest and upfront about his work. I'll definitely be recommending them moving forward if anyone I know is in need of PDR.read more

Mike Buschman

15:54 21 Jul 22

Thank you very much for getting me in right away and doing a flawless repair. Such personal attention to detail. You are the pros. I’m sure the Boss won’t see the dent in his new tailgate anymore (like it never happened)read more

Roel broek

16:36 01 Jul 22

Amazing customer service! I called in asked about getting a nasty door dent fixed from my new truck. Someone decided to slam their door into mine. Joanne answered and was very helpful. When I arrived Lokki came out and did a full walk through. Pulled my truck in the back and 1 hour later my door looked like new and he removed a couple dents from my box bed also. Pricing was incredibly reasonable but the service and attention to detail far exceeded my expectations. I will be recommending this shop to everyone. Thanks again!!read more

Karyn Eales (Kealey_dawn)

19:29 14 Jun 22

I can't say enough good things about Dented. I got a quote from another dent repair place and they kept saying $1000 give or take, they kept repeating this so I knew it could possibly be allot higher. A friend recommended dented and said he had excellent work done by them. They had a look at my vehicle and quoted me over a few hundred dollars less with no "give or take". I booked with them right away. As the days were getting closer for my Appt I had another friend recommend another place that he's always gone to with his high end vehicles. He told me to go there to get a quote because they do excellent work, the jobs are perfectly done and he completely trusts them with his $100,000 plus vehicles. I dropped in and asked and the owner came out to look at the damage and immediately said no, nothing I can do and walked back inside. Then I started to worry because Dented quoted me such an amazing price how good would the job really be? I was worried if it needed to be painted?? , what if it looked only 50 %"?? , would I then have to bring it somewhere else to get more work done?? etc.. I called them to share my concerns and questions and thank god for Joanne, the office mger,,,, Amazing women. She could hear my stress and worry. Joanne was so sweet and calm, she answered all my questions and the "what ifs". When I hung up I was so happy. I stopped by while my vehicle was there with a paint pen Incase of little touch ups to the dent (which they can do, free of charge), while there Joanne took me to the back where they were working on my vehicle and had shown me what was done so far. It was beyond my expectations, it looked perfect. I also had some scratches on my 3m front bumper that I thought I would have to Peel off and replace but they buffed that out at no charge and that looked perfect, plus fixed another dent. I sent the pics of my finished vehicle to the friend with the luxury vehicles and he now will be coming here. Don't bother to shop around for quotes. Just come here. They will exceed your expectations.read more

H Robinson

15:04 08 Jun 22

I just brought my newly purchased Santa Fe to Dented to remove a ding on my rear quarter panel. Lokki met with me, discussed how the repair would be done, and gave me a very reasonable estimate. I am extremely happy with the repair; Lokki is an artist, and I can’t tell there was ever any damage. I highly recommend Dented. Very friendly staff and highly quality workmanship. Five stars!read more

Justin Hanrahan

03:32 29 Apr 22

Couldn't have had a better experience. Had my trucks hail damage repaired. Quick turn around time and my truck looks amazing. Super friendly staff. Highly recommend to anyone needing dent repairread more

Heather Bowker

19:55 24 Apr 22

My husband spoke with Spencer on a Wednesday and told Spencer that we had a dent on our car and that we needed it dealt with before Saturday. He told us to bring it in on Thursday and had it looking like new by Friday. Everyone there was so friendly and we both highly recommend that you take your vehicle there for any dents that you may have. They are also amazing when it comes to hail damageread more

Aaron Tang

03:59 23 Apr 22

DENTED did a fantastic job with the aluminum door panel of my Ford F150. They were very professional and genuinely wanted to help me avoid having to get my door replaced at a body shop after a low speed rub I had. Highly recommended I was amazed at what they were able to do! See the pictures.read more

Drew MacIver

18:26 14 Feb 22

Joanne is a pleasure to deal with and this shop is very cost effective and good quality. I was in automotive business for 7 years and this shop is top 2 for sure!read more

Rob Covell

21:59 04 Jan 22

They did a beautiful job on my F150 after some major hail damage. Very happy and highly recommend.

Gábor Szabó

17:04 03 Dec 21

Outstanding skills these guys have, with friendly customer service! Highly recommend this place!

Jason Fleury

05:09 30 Nov 21

My son’s car was the victim of a hit and run in a parking lot. Large dent in the front bumper. Immediately thought $$$ thousands of dollars in repairs. The vehicle is 10 years old so spending a load of cash was not reasonable. I called Dented at the recommendation of a good friend and previous Dented customer. The crew at Dented did such an amazing job I could not believe it!! Very affordable, amazing work! Highly recommend calling them before you consider anyone else!!read more

Chao Wu

09:26 24 Nov 21

I recently went here with my dad, hoping to get some of the dents in his car fixed. The technician describe the work they can do and what is expected. In the end the work they did on the car was exactly as they described and perhaps even better. If you need to get a dent fixed, this is the perfect place to go. Highly recommended!read more

Darryl Murphy

03:18 09 Nov 21

I had some large dents from sliding off a rv pad into a couple trees. A few scratches from my dog from jumping out the window and a few smaller dings that were there when purchased Spencer and the dented team took everything out. Very well priced and was complete in one day. A fantastic experience. $300 cheap than the competition. They even installed a side mirror I had purchased for nothing.read more

Wai L

00:10 27 Oct 21

I had a little dent from a flying rock on the hood of my vehicle. Took my car to DENTED because they helped me with a door ding about two years ago and I was very pleased with the service. Locky from DENTED was very professional and friendly when helping me with booking the appointment. The dent was fixed and the price was great. Highly recommended!read more

Jennifer Hilman

03:58 25 Sep 21

I brought my f150 in for a dent in one of my doors. I got a quick estimate from Josh who was knowledgeable and did a great job of explaining what needed to be done. I was able to get my truck in quickly and my husband and I are very impressed with the results. The price was very reasonable and I am glad that I chose to come here. Thanks guys!read more

Douglas Scott

19:32 26 Jul 21

My car was covered with hail damage, I am extremely pleased with the quality of work!! The car was very clean, they are very professional and it was repaired in a very short period of time. I would highly recommend this business!read more

D S

06:03 16 Jul 21

I was referred to Dented (Calgary) by great long-time (1967) Calgary auto body business, Hallmark Auto Body, as the damage was minimal and they thought Dented should have a look at it. Got the repair done by Dented and they did a terrific job. They are professional, friendly, got my car in quickly, and finished the job quickly at a reasonable cost. Awesome quality of work and people. Highly recommended.read more

Paul Mesquita

16:39 13 Jul 21

My daughter had a minor accident that left her passenger door dented. I called and emailed photos to several places. Some didn't reply back at all, others quoted me very high, and some told me that it would have to go to an autobody shop. Dented was quick to reply, very courteous, and provided me with an extremely competitive price. The work was completed on time, and far exceeded all of my expectations. The door literally looks better than before the accident. No defects, no painting required, all scratches buffed out, and absolutely PERFECT. Huge shout-out to Spencer at Dented!! I recommend this place to everyone in Calgary. I rate it 11/10.read more

Gary Marasco

16:51 09 May 21

Fantastic experience. Very professional & refreshingly courteous staff. Honest and upfront with our repair and the possible outcome. Invoice was as estimated to the penny and our car was ready when promised. And the repair turned out even better than we'd hoped ! Extremely satisfied and I would highly recommend their services - definitely worth a first visit when looking for repair estimates.read more

G B

23:36 29 Apr 21

Amazing restoration you would never know there were three door dings. I am very pleased with the results. Hopefully I won't have to come back but if I must this will be my first choice.read more

Fisk Stampede

20:59 27 Jan 21

I had a crease in my truck fender about 2 feet long on my aluminum body F150. No damage to the paint but the long crease was noticeable. Miracle workers would describe what these folks did - it is completely gone and like brand new. They are not only great at what they do, they are all very friendly, timely and affordable. Highly recommended!read more

Ben C

18:27 03 Dec 20

They managed to get me in and did an excellent job for a reasonable price

George Lensen

22:30 28 Oct 20

I brought my hail dented F350 in for repairs and was met by reception and Joanne who were terrific in that they went above and beyond to ensure I received not only the best service but the best repair work I have experienced. They colour matched the paint perfectly and ensured that all the work was completed to a result that was as good as new. Congratulations and thanks guys - great job!!read more

Neil Zinger

22:14 19 Sep 20

Had a couple of door dings and a paint scrape. Fixed and without any evidence of the damage left.

Angela R

00:09 18 Jul 20

Took my car in for hail damage and had such an amazing experience. Lokki did the estimate and Spencer did the repair. Both were very honest about how the repair may not be perfect due to a bad repair job done on the car in the past. The work was done in less than a day and I couldn't be happier with the results. When I picked up the car, Spencer pointed out some of the imperfections but I really couldn't see them. 100% recommend for any repairs.read more

Wanda W

15:28 10 Jul 20

All staff is very friendly and good communication. One staff (forgot his name) he willing to show me how Dent works and try communication. I felt great that im part of it. My SUV has hsil damaged and I'm Deaf. They are amazing service.read more

Alex Bershadsky

00:36 05 Jul 20

These guys are great. They took me in the next morning from when I called. They were friendly and the quality was on point. I highly recommend Dent Force for your paintless dent repair!read more

Chantal Winstanley

23:02 03 Jul 20

Highly recommended! I had over $4000 worth of hail damage on my new car and the team had it completely fixed in less than 48 hours!! I am so happy I chose to go with them. Joanne at the front desk was so friendly and helpful. She even went above and beyond to coordinate with my rental car company to make the logistics super easy! And Thank you to the entire team for making this process smooth and stress-free. They even gave my car back to me cleaner than when it was dropped off! So impressed, thank you :)read more

Omzzz Z

19:31 10 Jan 20

Mark did such an amazing job on my car!! It looks brand new, the craftsmanship is unreal. All the other body shops hesitated to do the work or said that it was unrepairable. I am very thankful for themread more

James Bridden

02:30 24 Dec 19

Amazing job on a couple nasty door dings. Wouldn't even know they happened. Great price too. Definitely recommend Dent Force!read more

Ken Panyanouvong

03:50 03 Oct 19

Great Customer Experience! Thanks David for your professionalism. Had many dents on my BMW X6 and was so happy to see it all gone! Edmonton location great team with great experience! Found them on the internet with excellent ratings! Went there and sharing the same excellent 5 Star Rating! TOTALLY RECOMMENDED to everyone! Cheers!read more

Anne Halcro

22:59 04 Jun 19

A++++ work. They are quick, efficient and do great work. I was in within the week and told it would take a day and a half. They had the work done (hail damage) earlier than expected and even cleaned the inside and out of the car!! The dealership I bought it from didn't even do that. They were great to deal with and if you need work done, I wouldn't hesitate to have them do it. Thank you for the great work!read more

Andrew Thompson

02:26 17 Jan 19

Dave Clarke and his team did an excellent job! Great service and quality work all around. Would definitely recommend Dent Force and will use them again in the future.read more

Darren Thompson

17:31 15 Jan 19

Dent Force did an amazing job on our Mercedes that took a huge rock to the hood. Highly recommended.

O Lee

03:41 16 Nov 18

Awesome work that was quickly and professionally executed. My vehicle looks like it rolled off the showroom floor. I can't thank you enough!!read more

Remi Rimavicius

12:37 29 Sep 18

The only place that took our car in. All other places sent us to body shop. Awesome job by these guys, huge dent is gone. Friendly and professional service. Highly recommended!read more

Micayla Korol

03:19 29 Aug 18

My mom recently got two shopping cart dents and the auto body shop quoted $1,200 to repair each one. Saw the Dent Force ad on Global and decided to give them a try. Received a quote for $300 to repair both dents. They were very friendly and completed the repairs the next day. My mom was very thrilled with their service and their quality of work. She couldn't tell where the original dents were. Very good quality for small dings and dents. Definitely recommend them.read more

Shawn Pallesen

02:51 18 Aug 18

It hailed in Calgary and my SUV sustained damage from the hood to the tailgate. My insurer arranged for the assessment at Dent Force, and I witnessed a clean, well organized, and efficient shop for the 30 minutes I watched as they inspected every mark on my vehicle. Thorough work and great advice when I asked bodywork related questions. I left my vehicle with them that day, and they completed the job within days, meeting their delivery date and returning my SUV looking better than it has in years. Professional and friendly with great quality. It's not often you see a business run so well. Bring your bodywork here. You won't regret it.read more

Brier Reid

16:28 01 Nov 17

Incredibly good customer service and quality workmanship. I would recommend Dent Force to everyone. They efficiently coordinated removal of dents, as well as the parts ordering, replacement and repainting on my Mercedes. All I had to do was take it to them!read more

NA Nana

16:36 21 Sep 17

The only place for all your Paintless Dent Repair needs! Have been dealing with Dent Force for years and they are always consistent and professional. Their goal is to make sure the customer is happy!!! Keep it up guys!read more

Ray Hauser

21:06 09 Jul 17

A few weeks after getting a new vehicle, my wife ended up with a door ding. After shopping around and getting a few quotes, I decided to get the door ding fixed at Dent Force. Dent Force did an excellent job of removing the door ding. It's like the door ding never happened. They also helped take care of a paint scratch. I would not hesitate to use Dent Force again. 5 stars!read more

Dan MaddenWX

21:24 14 May 17

Awesome PDR repair shop. Highly recommend!

Adam Moore

02:22 16 Dec 16

These guys did a great job and I had gone to three places these guys were cheapest and got me in same week. Conveniently located just off Blackfoot with friendly staff and a great Christmas display. I worked late and they had stored my truck inside and until I got it the next day. The temp was -20 so that was pretty sweet! I got rid of some nasty dents via their Paintless Dent Repair. Thanks!!read more

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